Cancellation Policy

Orders can be cancelled upon customer's request any time before they are processed. We follow the practice of verifying orders with a maximum number of 2 confirmation calls. If left unattended, your order will be cancelled. Scentsation may cancel orders for any reasons which may include:

  • Out of stock
  • Items Pricing or technical issues
  • Credit card payment is declined by the using financial institution.

In case of cancellation or required modification of the order, you shall email our customer care department at or call us at +92-21-35058949 and speak to our customer care representative who shall make the required changes for you.


Please Note:
You cannot cancel your order once the product is dispatched at your doorstep.