Delivery Policy

Delivery Time:
Once the order has been confirmed, the expected delivery time is 3-5 working days.
The order delivery/dispatch may get delayed due to influx of orders during sales and new launches.


Address Modifications:
Address modifications are not allowed once the order has been placed (including cod and online paid orders).

Verification:
You will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our courier service for shipment. You are requested to be available at the provided contact number so our team can reach you.

Shipping and Customs Duties:
We currently charge PKR 250/- upon placing an order for local shipping within Pakistan.


Couriers:
Your order will be delivered by TCS for all the cities of Pakistan (except Karachi)
We have the fast delivery option for Karachi orders.
Payments will be collected from the shipping address for all cash on delivery methods.
You will receive a call from our head office before the confirmed order delivery.
In case if the item(s) on your order are unfit for dispatch due to quality or any other reason, they will not be shipped or will be shipped partially. You will be informed via phone or email in case a shipment is delayed due to any given reason.


International Delivery:
We only deliver within Pakistan at the moment. Delivery Time:
Once the order has been confirmed, the expected delivery time is 3-5 working days.
The order delivery/dispatch may get delayed due to influx of orders during sales and new launches.